• Customer Service Representative- 2nd shift

    Job Locations US-IL-Schaumburg
    Posted Date 6 days ago(1/16/2019 10:52 AM)
    Requisition ID
    Call Center
  • Overview




    We are currently seeking a Full-time Inside Sales Representative to join our fast growing team!


    Must be able to work a Second Shift (1:00pm- 9:30pm), this shift does require to work one weekend day with one day off during the week.

    Why us?

    • Competitive pay and benefits.
    • State of the art technology
    • Work in a family oriented environment
    • Employee recognition
    • Growth!



    • Answer calls and respond to emails.
    • Handle customer inquiries both telephonically and by email.
    • Provide customers with service information.
    • Provide customers with a pleasant claim iniciation process.
    • Document all call information.
    • Employees will be responsible for making follow-up calls.


    • Pleasant telephone voice; professional.
    • Microsoft Windows experience preferred.
    • Proven customer service skills.
    • Ability to effectively function in a team setting.
    • Easily adaptable to a fast-paced environment.
    • Good oral and written communication skills; able to speak English fluently (speak clearly and concisely).
    • Able to sit for long periods of time and use/read computer keyboard and screen.
    • Cheerful, helpful attitude.
    • Good data entry and typing skills.

    keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass repair, auto glass, safelite, labor, trade, gerber, auto glass service, call center, customer service, call, inbound, outbound, roadside, hertz, glass, schaumburg, gerber, netcost, 

    We are a fast-growing company, looking for high performing Customer Service Representative to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!


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