• Customer Service Representative (11am-8pm) *500 Sign on bonus*

    Job Locations US-IL-Elmhurst
    Posted Date 2 weeks ago(10/2/2018 9:38 AM)
    Requisition ID
    2018-5644
    Category
    Customer Service
  • Overview

    glassusa-logo

     

    We are currently seeking a Full-time Customer Service Representative to join our fast growing team!

     

    **STRONG OPPORTUNITY FOR ADVANCEMENT**  **500 SIGN ON BONUS**

     

    The schedule is Monday through-Friday from 11am to 8pm and Saturday and Sunday from 7:30am-3:30pm. You will have two days off during the week.Training lasts two weeks and it is mandatory that new hires attend each day of training.

     

    The Customer Sales Associate will provide effective and outstanding customer service to all customers, answer inbound calls from prospective customers to prepare and present quotes and recommendations based on customers’ needs, effectively communicate with prospective customers to explain and sell Glass America products and services, appropriately respond to inquiries and questions, use available resources to provide accurate information about our products and our competitive prices, turn objections into sales, and use strong sales techniques.

    Responsibilities

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving auto glass products and services

    Qualifications

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with customers
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Excellent attendance
    • Prior Auto Glass experience is a Plus!
    • Strong computer software experiences (Excel, Gmail, Windows)
    • Strong phone experience/etiquete

     

    keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass repair, auto glass, safelite, labor, trade, gerber, auto glass service, customer service, call center, sales  

    We are a fast-growing company, looking for high performing Customer Sales Associate to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!

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