• Parts/Dispatching Assistant- Las Vegas

    Job Locations US-NV-Las Vegas
    Posted Date 4 weeks ago(6/26/2018 12:21 PM)
    Requisition ID
    Customer Service
  • Overview




    Glass America LLC. is currently looking for a Parts/Dispatcher Assistant in Las Vegas

    The Parts/Dispatcher's Assistant (Fulfillment Team) position provides effective leadership, direction and motivation for all technician staff in order to insure that all customer vehicles repairs are scheduled and completed in a timely manner according to Company standards.



    • Provide daily supervision and direction to all technician production staff.
    • Monitor the individual performance of the technician production staff on a regular basis.
    • Fax, telephone or otherwise contact vendors to order parts and document conversations in management system.
    • Follow up on parts back orders and document actions in management system.
    • Provide the A/P Dept. with the POP invoices for appropriate purchases.
    • Return and reorder damaged or defective parts.
    • Contact vendors for credits and process appropriately.
    • Notify ISR’s and team when parts are on backorder status. Effectively notate work order.
    • Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes.
    • Inventory Management
    • Parts / Special Order

      • Order parts from select vendors

      • Follow up with vendors on ETA dates to ensure parts arrive on schedule.

      • Contact consumer when parts arrive and schedule for installation.

      • Secure vendor invoices from vendor/shop and provide copies to A/P.

      • Monitor and Return parts to vendors as necessary.


    • High School Diploma/GED required.

    • 2+ years in a call center sales environment preferred

    keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed