• Parts/Dispatcher - Elmhurst

    Job Locations US-IL-Elmhurst
    Posted Date 3 weeks ago(4/3/2018 4:10 PM)
    Requisition ID
  • Overview




    Glass America is currently looking for a Parts/Dispatcher in Elmhurst, IL

    The Parts/Dispatcher (Fulfillment Team) position provides effective leadership, direction and motivation for all technician staff in order to insure that all customer vehicles repairs are scheduled and completed in a timely manner according to Company standards.


    • Provide daily supervision and direction to all technician production staff.
    • Monitor the individual performance of the technician production staff on a regular basis.
    • Fax, telephone or otherwise contact vendors to order parts and document conversations in management system.
    • Follow up on parts back orders and document actions in management system.
    • Provide the A/P Dept. with the POP invoices for appropriate purchases.
    • Return and reorder damaged or defective parts.
    • Contact vendors for credits and process appropriately.
    • Notify ISR’s and team when parts are on backorder status. Effectively notate work order.
    • Reshuffle routes as necessary and provide feedback to dispatcher so technicians are notified as to routing changes.
    • Inventory Management
    • Parts / Special Order

      • Order parts from select vendors

      • Follow up with vendors on ETA dates to ensure parts arrive on schedule.

      • Contact consumer when parts arrive and schedule for installation.

      • Secure vendor invoices from vendor/shop and provide copies to A/P.

      • Monitor and Return parts to vendors as necessary.


    High School diploma or GED preferred, One to two years prior customer service and automotive parts management experience.

    keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass

    We are a fast-growing company, looking for high performing individual to join our fufillment team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!




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