• Customer Service Representative- Tampa

    Job Locations US-FL-Orlando
    Posted Date 4 weeks ago(3/28/2018 4:48 PM)
    Requisition ID
    2018-4103
    Category
    Customer Service
  • Overview

     

    glassusa-logo

     

    We are seeking a Customer Service Representative to join our Tampa team! You will be responsible for helping customers by providing product and service information and resolving issues.

     

    Must Be able to work Monday - Friday (8am-5pm) with rotational Saturdays (Every third Saturday)

     

    Pay: $10.00- 12.50/hr + Bonuses based on experiences

    Responsibilities

    Responsibilities:

    • Handle customer inquiries via phone and email.
    • Provide customers with auto glass product and service information.
    • Provide customers with estimates, make sales, and process orders.
    • Document all call and sale information.
    • Make follow-up sales calls on all estimates that have been written and not sold.

    Qualifications

    Qualifications

    • High School diploma or GED preferred.
    • Experience using a PC with various software packages.
    • Call center, customer service, or sales experience is preferred.

     

    Skills/Traits/Abilities

    • Professional and pleasant telephone voice.
    • Ability to effectively function in a team setting.
    • Easily adaptable to a fast-paced environment managing multiple tasks.
    • Excellent interpersonal communication skills (i.e., verbal, written, listening).
    • Cheerful and helpful attitude.
    • Good data entry and typing skills.
    • Ability to function in a fast-paced environment.
    • Problem solving skills (i.e. customer complaints, competitive issues).
    • Ability to sit for long periods of time and use/read computer keyboard and monitor.

     

    keywords: auto glass technician, auto glass installer, glass tech, mobile glass tech, auto glass, windshield tech, glass technician, glaze, glass repair, auto glass repair, auto glass, safelite, labor, trade, gerber, auto glass service, customer service, call center, sales  

    We are a fast-growing company, looking for high performing Customer Sales Associate to join our team. If you're a hard-working individual with a strong working and quality mentality, this is a great opportunity for you!

    Questions? Call or Text Bobby 239.826.0542

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